Saturday, June 9, 2012


cc: "Colam Jonathan Mr \(ISD\)" <>
date: Wed, 4 Jun 2008 13:56:08 +0100
from: "Palmer Dave Mr \(LIB\)" <>
subject: FW: Freedom of Information Act request (FOI_08-23) - Appeal
to: "Briffa Keith Prof \(ENV\)" <>, "Osborn Timothy Dr \(ENV\)" <>, "Mcgarvie Michael Mr \(ACAD\)" <>


The expected response from Mr. Holland. We now need to invoke our complaints/appeal
procedure contained within the UEA Code of Practice for Responding to Requests
([1]!uea_manual_draft_04b.pdf). We have a
multi-stage process; first, I try to resolve it informally, then it goes to the Director of
ISD, and finally, it can go to an internal 'Adjudication Board' - we have never reached
this latter stage on any appeal to date - we usually resolve the matter or it ends up with
the ICO prior to this stage. Please note, that the ICO will not hear an appeal unless all
avenues of internal complaint process have been explored/undertaken.

It should also be noted that neither the Act, nor any Code of Practice mandates what sort
of complaints process we should have; merely that one should be in existence, be fair, be
known to the requester, and used in situations such as this. Please also note that we have
to provide a time limit for response - in our Code, we give ourselves 4 weeks. (28 calendar

I will acknowledge the complaint/appeal and will assess whether there is any room for an
informal resolution of this request. I doubt that there is much room here but I'm bound to
look for it...

Should it go to the Director of ISD, I will prepare a briefing paper setting out the issues
for him from a FOIA perspective; and then he will 'rule'.

I have not had the opportunity to review Mr. Holland's response closely as yet but will do
so and get back to you... there are some aspects that you may be in a better position to
comment on than I (e.g.. issues of confidentiality of correspondence; amount/location of
correspondence) and I would appreciate your input. Michael, once we have had an
opportunity to review, worth another meeting?

Cheers, Dave

cc. to Jonathan Colam for information

From: David Holland []
Sent: Wednesday, June 04, 2008 12:14 PM
To: Palmer Dave Mr (LIB)
Subject: Re: Freedom of Information Act request (FOI_08-23)

Thank you.

I have attached my reply

David Holland

----- Original Message -----

From: [2]Palmer Dave Mr (LIB)

To: [3]

Sent: Tuesday, June 03, 2008 4:13 PM

Subject: Freedom of Information Act request (FOI_08-23)

Mr. Holland,

Attached please find a response to your request received on 5 May 2008. If you have any
questions don't hesitate to contact me.

Cheers, Dave Palmer

David Palmer
Information Policy Officer
University of East Anglia
Norwich, England

Attachment Converted: "C:\Documents and Settings\Tim Osborn\My

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